Nuts and Bolts Icing on the Cake 2 surveys active at the same time Use skip logic and display logic 250 responses per survey Embed graphics and videos directly into the survey Up to 20 total surveys Get more advanced with branches and quotas 350 free responses (total) Create polls and survey pop-ups No expiration date Collect data No credit card required View real-time results Publish online reports Download data to Excel and SPSS About the Author Export reports to Word, PPT, PDF, and Excel Perform cross tabulations Jonathan Snow founded the Qualtrics Support Team in 2006. He has Now that you’re set up with a user account, lets get started! consulted with thousands of leading researchers around the world, and -TIP he is still on a first-name basis with many of them. Q-TIP Snow also created a proactive support model, through Qualtrics Univer- Q - T I P sity and Qualtrics Training, that focused on providing extra resources for users in addition to simply answering Q - T I P phone calls. In 2010, his team was awarded the People’s Choice Stevie Most likely, you’re all set to get started, but if you run into some problems, here are a couple things to check: Award for Favorite Customer Service. - T I P At Qualtrics, he is considered the foremost expert on the Qualtrics Research Suite. 1. JAVASCRIPT AND COOKIES BOTH NEED TO BE ENABLED ON YOUR BROWSER. Check our the Web Browser Tools page online (Go to http://www.qualtrics.com/university and enter “Web Browser Tools”): • JavaScript—The Qualtrics Research Suite uses the latest javascript and AJAX technology, and will not function well without javascript enabled. • Cookies—Cookies are used to allow the system to authenticate who you are and to make sure you see the correct information while logged into your account. 2. EACH PAGE HAS A TIP OR HINT AT THE VERY BOTTOM IN BOLD. THESE HINTS ROTATE AND ARE DESIGNED TO DISPLAY USEFUL INFORMATION RELATING TO FEATURES WITHIN THE TOOL. 4 | Introduction About the Author | 5